Today, there is a disconnect between the needs of customers and the needs of banks. Customers want simplicity yet banks’ product ranges are increasing in complexity. At the same time, banks need to improve their capital position and grow profit, yet customers seek the best returns in a commoditised market. Reaching the point of ‘fair value exchange’ – the point at which the needs of customers and banks meet with perfection – is the holy grail for the industry today.
Studies and White Papers
Payments Survey - Hidden Champions of Power Pricing in Consumer Payments
Hidden Champions of Power Pricing in Consumer Payments; insights and recommendations for smart profit growth. The White Paper is based on a study presenting the retail payment industry's view of their performance along three key pricing pillars, namely Price Strategy, Price Setting and Price Implementation.
Revenue Model For Mobile Banking and Payments
One of the big issues of 21st century innovation is that high value services are given away for free and it looks as if mobile banking and mobile payments are going that way too. But our research points to a number of revenue models that can enable both service providers and customers to benefi t from mobile technologies.
Pricing dynamics and strategies in the restaurant industry
Pricing has for long been an art more than a science in the restaurant industry. But there is a unique approach that allows restauarant chains to generate profitable menu price increases while ensuring franchise buy-in.
OTC Mystery Shopping Study
Pharmacy prices are poorly communicated: That are the findings of the latest European OTC Mystery Shopping Study by Simon-Kucher, carried through in more than 140 pharmacies thoughout Germany, Uk, France, Italy and Spain.