Insurance Webinar

Omnichannel Sales Transformation and Monetization of a Healthcare Ecosystem - Two case studies
9h15 - 10h30


For this webinar, we offer you two case studies:

  • The sales transformation plan of a major European insurer towards an omnichannel model: how was it achieved? What are the key success factors and pitfalls to avoid? We will have a Q&A session to allow you to discuss this topic in concrete terms.
  • Monetisation of a health ecosystem of another major national player: beyond the construction of the platform, what steps were taken to define the right value extraction strategies?

For the first presentation, we will be pleased to welcome our colleague Philipp Kaupke, from the Zurich office, who has accumulated extensive experience in agile methods and transformation programmes.

If you have any questions, please do not hesitate to contact us at


Welcome and introductory quiz: what are the big issues of 2022/2023? Vote for your preferences - in French
Omni-channel Sales Transformation: Case study from a large insurer in Europe and open discussion for experience sharing
How to monetise ecosystems? Feedback from a Health/Provident platform - in French
Conclusion and thanks