Sustainable Banking: How to serve the sustainable customer

10:00 - 11:00 am ET | 4:00 - 5:00 pm CET


The recent Simon-Kucher Global Sustainability Study reveals that sustainability remains a fundamental trend in shaping consumer attitudes, preferences and demands towards products and services. However, the consumers perceived importance of sustainability within financial services is lagging behind.

In this session, we share new global customer insights and strategies on how to successfully implement sustainable banking. We will also hear from Nykredit a leading Nordic Bank, who have invested significantly in providing ESG advise to their customers.

Key takeaways: 

  • Global Sustainability Study Insights 
  • Challenges and opportunities within sustainable finance and ESG
  • How can banks turn sustainability into customer engagement and sustainable growth?
  • Practical experience from Nykredit on their work with putting sustainability at the core of their strategy and customer advisory

Who should attend: 
Senior executives in retail banking and wealth management; senior bank execu­tives working with bank product development, deposits, lending, payments, credit cards, small business banking, wealth management and financial advisory services.


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