Growth in a negative interest environment: What Swiss banks can learn from German regional banks
Retail banks are finding it increasingly difficult to run their businesses profitably in the current negative interest environment – not just in Switzerland, but also in Germany. To secure growth despite falling revenue from interests, some German regional banks have already introduced an innovative solution. Read the whole story ▹
What’s the status quo of book transformation at Swiss banks?
Petra Knuesel, Maximilian Biesenbach
The ongoing margin pressure within the private banking sector requires customer-centric measures. The general consensus is that current issues are best tackled with the introduction of new MIFID II and FIDLEG compliant advisory value propositions that produce stable revenues. However, many Swiss financial institutions are hesitating or seem entirely helpless. The reason: They have neglected to take the initiative in transforming existing investment accounts into value-added solutions in the past. Read the whole story ▹
MatchPro® – Finding the best personality match between customers and relationship managers
Dr. Jan Engelke
Relationship managers have an important influence over customers’ decisions when choosing which bank they will use and stay with. Even if customers use more than one bank, relationship managers still affect which bank customers will choose as their main bank. Numerous studies have confirmed this effect, and this is particularly true now that the customer relationship is being increasingly digitalized. The number of personal interactions between customers and relationship managers is decreasing, so it is all the more important that all conversations run as smoothly as possible. Read the whole story ▹
Optimizing prices and products in short-term financing: Differentiation and platform for growth
For many corporate customers, credit lines on the checking account are indispensable to making sure they can always fulfill their financial obligations. The market remains extremely competitive. Bank managers should therefore ask themselves how they can use intelligent differentiation and attractive incentives to create an incomparable offering in the area of short-term financing. Read the whole story ▹
Simon-Kucher & Partners
Simon-Kucher & Partners is a global consulting firm with more than 1,100 professionals in 34 offices worldwide focusing on TopLinePower®. Founded in 1985, the company has more than 30 years of experience providing strategy and marketing consulting and is regarded as the world’s leading pricing advisor.