The New Normal: Driving Small Business Banking Growth & Recovery



The coronavirus pandemic is not just a health crisis. It is also a historic event that has had a devastating impact on millions of small businesses, and will likely trigger a far-reaching restructuring of economics, politics and society. In this webinar, we address how banks should re-orient their small business banking operations for a new reality. We address COVID-19’s impact on small businesses’ banking needs, reimagine the relationship between business owner and banker, introduce ecosystem logic to business banking, and discuss the critical role of digital technologies in our path out of the crisis.

Key Topics

  • Strategies to orchestrate small banking digital ecosystems to unlock new streams of revenues
  • Rapid, agile approaches to cultivate, prioritize, and develop innovations
  • Tactical near term and longer-term product capabilities and deeper relationships for value creation and value capture

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