How BSCs Can Achieve Sustainable Revenue Growth in a Post-COVID-19 World

COVID-19 has brought rapid and significant changes to the building services industry, exacerbating labor shortages, forcing companies to quickly adjust offerings, and bringing uncertainty to demand forecasts. A recent survey of building service contractors (BSCs) conducted by strategy consulting firm Simon-Kucher & Partners and Building Services Contractors Association International (BSCAI) indicates that COVID-19 has dampened expectations for 2020 revenue growth from ~12% to ~3%.