Our ongoing Future of Field Services series looks at how the industry is changing and what it actually takes to build a stronger, more commercial field service organization. Parts 1 and 2 pull from our 2025 Field Services Benchmarking Survey and focus on the two big questions leaders are asking: Where are we today? And how do we grow from here?
While Part 1 of 2025 Commercial Excellence Benchmarking Study sets the scene, Part 2 gets into the mechanics:
• Using segmentation to guide sales focus and offer design
• What high-performing sales teams are doing differently
• How well-defined service packages create stickier, recurring revenue
• The move toward clearer pricing logic and stronger governance
A collaboration with the Future of Field Service. Click here to catch up on the series.
