Event

Service Growth Executive Summit

Tuesday, February 3, 2026
NYSKY

         

Presented by Simon-Kucher & Future of Field Service

 

Unlocking Growth Through Commercial Excellence in Field Services

Join Simon-Kucher and Future of Field Service leadership for an exclusive, research-led executive summit bringing together senior leaders across field services to explore the next era of growth through commercial excellence, value delivery, and digital enablement.

Drawing on our 2025 Field Services Benchmarking Survey and field-tested best practices, this half-day program delivers the latest insights on industry momentum, commercial maturity, and the digital and AI capabilities redefining how service organizations grow.

If you're a sales, pricing, or finance leader, own a P&L or are undergoing a digital transformation in the field service industry, this summit will equip you with the frameworks and actionable strategies needed to build resilient, profitable service growth while providing the opportunity to learn from and network with leaders at leading organizations working to solve similar challenges.

Why Attend

Get exclusive early access to new industry research

Our three-part research series reveals how field service leaders are navigating cost pressures, competitive intensity, talent constraints, and rising customer expectations, and how the most mature organizations are pulling ahead.

  • Industry momentum, headwinds & path forward: Results from the 2025 Field Services Study, what top companies do differently, and how to optimize commercial growth in 2026
  • Building the growth engine through sales, offers & pricing: How to build your growth engine through pricing, sales, and offer construct
  • Digital & AI powering the next frontier: What a successful digital transformation journey within the field services space looks like, where companies are investing today, and where their focus is for tomorrow

Learn best practices used by high-performing service organizations

From disciplined account prioritization and structured value-selling to advanced packaging, pricing governance, and digital-first service models, walk away with strategies proven to strengthen customer experience and unlock margin.

Engage with industry peers facing similar challenges

Hear real-world stories from service leaders applying these concepts: what’s worked, what hasn’t, and how they’ve navigated transformation.

Turn research into action

Through workshops and discussions, you’ll translate insights into tangible next steps to take back to your business. Key interactive session include:

  • Value selling workshop led by Simon-Kucher experts
  • Fireside chat with a Digital Field Services leader
  • Field Service leader-led growth panel sharing best practices and transformation management tactics that have led to success in their companies

Who should attend?

This event is ideal for business executives and leaders responsible for driving growth and building commercial operations within industrial service industries. It’s a perfect opportunity to network and stay informed on the latest trends and industry-leading thought leadership.

Titles: CEO, CFO, CRO, CCO, CSO, CIO, President, Managing Director, Vice President

Functional areas: Sales, Marketing, Pricing, Strategy, Operations

Note: This event is sponsored by Simon-Kucher and there is no fee to attend.  Space is limited, however, and all attendees must apply to register to attend.  

Event details
  • In Person
  • Tuesday, February 3, 2026
  • 12:00 - 21:00 EST
  • Simon-Kucher New York Office (Brookfield Place, 225 Liberty Street, New York, NY 10281)

Agenda

12:00 - 12:45 EST
Light Lunch & Networking
12:45 - 13:00 EST
Welcome & Opening Remarks
13:00 - 13:20 EST
Research Review: The State of Field Services

Market sentiment, cost pressures & growth priorities

13:20 - 13:40 EST
Research Review: Building the Growth Engine

Identifying key areas of opportunity

13:40 - 14:30 EST
Value Selling Workshop: Apply Proven Best Practices

Leverage Simon-Kucher’s expertise to turn research-driven insights into tangible actions you’ll take back to your business.

14:30 - 14:50 EST
Networking Break
14:50 - 15:30 EST
Panel Discussion: Real Talk on Service Growth

Gain fresh perspective & lessons learned from leaders applying these concepts in their respective industries.

15:30 - 15:50 EST
Research Review: The Next Frontier - Digital & AI
15:50 - 16:30 EST
Fireside Chat: Recent Success Story
16:30 - 16:45 EST
Key Takeaways & Conclusion
17:30 - 21:00 EST
Exclusive Dinner at Don Angie

Don Angie ,103 Greenwich Ave, New York, NY 10014

Speakers

Sarah FAFO
Sarah Nicastro
Creator, Editor in Chief & Podcast Host, Future of Field Service
Partner
New York, USA & Toronto, Canada
Senior Director
San Francisco, USA
C.Flynn
Christian Flynn
Senior Manager
New York, USA
Istvan Kovacs
Istvan Kovacs
Manager
New York, USA

Simon-Kucher New York Office

Brookfield Place, 41st Floor,
225 Liberty Street,
New York, NY 10281

Contact

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