Insurance solutions in North America

The next chapter of insurance starts here.

Insurance is changing, and fast

Customer expectations are changing, business models are shifting, and disruption is reshaping the industry every day. Success now depends on rethinking how value is created, delivered, and sustained.

We work side-by-side with carriers, distributors, TPAs, and insurtechs across life, P&C, and reinsurance to design bold strategies, modernize go-to-market approaches, and build capabilities that fuel purposeful, lasting growth.

Where we create growth

Carriers

Carriers need to modernize products, monetize value more dynamically, and redesign distribution to remain competitive.

 

  • Product structuring
  • Omnichannel strategy
  • Digital GTM planning
  • Compensation redesign
  • Distribution strategy

Distributors

In order to boost productivity and margin, distributors need better sales enablement, smarter marketing, and integrated customer journeys.

 

  • Sales tooling & KPIs
  • Marketing ROI frameworks
  • Customer coverage modules
  • Producer compensation
  • Omnichannel orchestration
  • Digital training

TPAs and claims services

TPAs must improve operational efficiency and service quality by streamlining processes, aligning incentives, and embedding smart technology.

 

  • Process optimization
  • KPI-aligned compensation
  • Workflow redesign
  • Experience and service design
  • Digital tooling
  • Analytics integration
  • GTM and sales strategies

Insurtech

Insurtechs must scale through monetization innovation, go-to-market clarity, and differentiated, data-driven user experiences.

 

  • Pricing and monetization strategy
  • GTM roadmap design
  • CRM and sales enablement
  • Data commercialization
  • Digital growth strategy

What sets us apart?

With deep expertise in go-to-market design and digital enablement, we help insurers navigate change with clarity and speed. What sets us apart is our holistic approach across the entire insurance ecosystem, including carriers, insurtechs, distribution channels, and customer touchpoints. Drawing on extensive experience in both leading insurance carriers and consulting firms, our team combines strategic insight, technological know-how, and commercial execution to deliver practical, results-driven solutions with a long-term impact.

Services & capabilities

01

Top-line growth

Packaging and sales strategies that unlock sustainable value across products, markets, and geographies.

02

Customer experience

Deep insights into customer behavior to design operations that build stronger loyalty.

03

Digital transformation

Helping organizations gain competitive edge by applying next-generation technologies.

04

Marketing and sales excellence

Targeted strategies that sharpen sales management and boost performance.

Our team

Partner
Chicago, USA
Senior Director
Boston, USA
Director
Chicago, USA
Director
Boston, USA
kylie kieffer headshot image
Kylie Kieffer
Senior Manager
New York, USA