Financial Services Consulting | Simon-Kucher

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How to grow amid shifting customer expectations, regulation, and digital disruption

We offer specialist financial services consulting that helps firms create greater value through better pricing and monetization.

Financial services firms are under pressure to adapt to changing customer needs, increasing regulation, and digital disruption, while also improving how they price, package, and monetize their products and services.

We work with many of the world’s leading banks, insurers, payments providers, wealth managers, fintechs, and private equity-backed businesses on the commercial questions that shape performance.

Our specialists help clients make sharper choices about where to focus, how to strengthen customer value, and how to turn that value into revenue and profitability.

Changing consumer behavior, persistent technological advances, and regulatory pressures have forever altered the banking industry. Now is the time to leverage the revolution.

Fintech & Payments

Innovation and technology have fueled rapid revenue growth across this industry. And it’s just getting started. Companies must keep up with the latest demands or risk being left behind.

Disruption, rapidly changing customer expectations, and an increasingly unpredictable world have made pricing risk more complex than ever. But with uncertainty comes opportunity for insurers.

Wealth & Asset Management

Increasing regulatory pressures, competition from automated investment providers, and a volatile global economy are rapidly reshaping the industry. It’s time to reinvent traditional business models.

Services & Capabilities

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Growth and innovation strategies

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Customer segmentation and value management

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Behavioral economics

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Digital transformation

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Pricing excellence

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Market entry strategy

Our approach

Unlike broad-based consultancies, we bring deep specialization across banking, payments, insurance, and wealth management.

Our teams include experts dedicated to highly specific topics - from deposit pricing and mortgage pricing to wealth management pricing, customer segmentation, and monetization strategy.

Our work combines strategic insight with practical implementation to help clients accelerate revenue growth, improve profitability, strengthen customer value propositions, and adapt successfully to changing market dynamics.

We partner with clients to deliver measurable results and long-term growth.

Our approach

How we've helped

A new value proposition for financial management software

The team of a financial management software company approached us to review and update their value proposition and website structure.

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Empowering a commercial team through customer-level action plans and value arguments

One of the largest bill payment companies in the US was facing rising costs of payments and wanted to improve its net margins. They had already realized the cost reduction opportunities with their vendors but knew there was room for improvement with their pricing structure.

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Engaging customers through a gamified approach to financial health

A German bank was struggling to get closer to its customers, seeing declining engagement and cross-selling. Advisors didn’t understand their customers’ needs and were spending time making cold calls with little success.

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Building a value proposition fit for a new market launch

A large Swiss retail bank was looking to grow its market position and launch a wealth management business for its high-net-worth clients. But, without a clear value proposition or established business unit, they needed some help to navigate the steps to a successful launch.

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Tackling volatile revenue streams through a transformative pricing and packaging re-structure

Our client, an investment research firm catering to individual investors, financial advisors and institutional clients, was experiencing slowing net growth, resulting in less predictable demand and a volatile revenue stream.

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Leveraging data-driven buying personas and behavioral economics to increase digital acquisition

A Fintech banking app approached us to improve its pricing and marketing strategies. The client already had a tiered pricing structure and wanted to determine what growth levers they could flex to create new value.

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How re-designing and digitalizing a discounting process led to a 65% increase in efficiency

A Swiss private bank approached us to help identify and optimize the inefficiencies in their discounting process – specifically their approval and reporting processes.

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Using effective benchmarking to gain a better understanding of market competition

A large European bank lacked transparency on their competitors’ service and price models. They asked our team to benchmark price levels and calculate the total costs of representative sample clients at the bank and their peers, allowing them to focus on the areas of opportunity for long-term growth and those where development was needed.

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Breaking ground in a new market with a digital investment app

An Asset Manager in Latin America needed help launching a digital investment offering – the first in its local market. Discover how we have helped.

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Pioneering a multi-brand strategy for a digital marketplace

A leading Nordic marketplace wanted to find redesign its brand portfolio and maximize the return on advertising spend

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Personalized voucher recommendations for a bank's customers

Developing a rule-based recommendation engine to individualize offers based on a customer's past transactions.

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Recognized by Forbes

Forbes

We are proud to be listed by Forbes as one of the World’s Best Management Consulting Firms for our expertise in Banks, Insurance and Financial Institutions. This honor comes directly from the trust of our clients and peers worldwide.

forbes

Latest insights

Discover our latest collection of blogs, videos, brochures, and more. Use the designated filters and sort for insights within your sector. Or simply browse through the latest trending topics in business today. Either way, there’s plenty for you to find and uncover.

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Financial health platforms

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Navigating today’s volatile rate regime

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Nov 02, 2022 | Blog

3 Strategies to Successfully Implement Sustainable Banking

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Our team

Contact us

Our experts are always happy to discuss your opportunities. Reach out, and we’ll connect you with a member of our team.

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