Brand portfolio strategy: Competing in a commoditized telco market
Today, telcos are losing their power to differentiate, and brand is one of the few levers left to justify value. Yet, half of customers believe their provider does not offer good value-for-money – an issue that budget players are largely immune to as they fuel customers’ “fear of missing out”. Many operators still rely on a single-brand or legacy multi-brand model, effectively conceding the budget segment to MVNOs. In the first of four instalments, we draw on our Global Telecom Study 2026 – 35 markets, 18,000 consumers – to explore how brand portfolio strategy drives commercial value and where it matters most.
| Blog | Telecommunications Customer, Product & Market Strategy Pricing Strategy & Revenue Management