Banking Webinar: Accelerating on digital

Thursday, July 6, 2023
Banking webinar

With digital now widely adopted and used by customers and advisers alike, the question of how to leverage these technological assets to generate more revenue is increasingly being asked. It's no longer just about staying on top of customer experience, fluidity and efficiency; it's also about understanding and integrating best practice so that digital also delivers on its promise in terms of revenue generation.

In this webinar, we'll try to shed some light on tried and tested practices for maximising the return on marketing investment, engaging customers digitally, combining human and digital assets in interactions, and using the latest techniques to promote customer conversion and loyalty.

Event details
  • Webinar
  • Thursday, July 6, 2023
  • 09:20 - 10:30 CEST


09:20 - 09:30 CEST
09:30 - 10:00 CEST
Reaching Digital Excellence in challenging times to protect and enhance your revenues
Conrad Heider
  • Optimize your marketing spend effectiveness
  • Boost your commercial conversion in digital
  • Perform rapid churn prevention
10:00 - 10:30 CEST
Zoom sur quatre leviers pour générer des revenus liés au digital en banque de détail
Florent Jacquet
  • Cross-selling 2.0 : combiner les meilleures pratiques
  • Renforcer la fidélité : engager et activer les clients en digital
  • Combiner le conseil humain et digital
  • S’inspirer des facteurs-clés de succès des initiatives digitales qui réussissent


Berlin, Germany
Senior Advisor
Paris, France


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